What’s Actually Warrantied May Surprise You… And Not In A Good Way.
BY ROBERT BROOME, OWNER
Many garage companies use cheap plastic rollers when installing your door. The plastic is so low-quality that these rollers can develop flat spots shortly after installation.
This can cause the rollers to drag and catch on the track, which can lead to BIG issues. Your door may start to open crookedly as the flat spots “catch” on one side. Or your door can start to crease in the middle as the motor lifts it (more on that in the next section).
Unfortunately, garage door warranties label these flat spots “normal wear and tear.” That means even if they do develop flat areas while under warranty, the company won’t cover them. So if you need to replace your rollers—and repair any ancillary damage they’ve caused—you’re looking at $200 or $300.
Flat spots in the rollers also increase the chance of the actual door forming a crease down the middle. This is especially true if the door is just a single layer of steel (as opposed to doors with insulation and multiple steel layers).
Why does creasing occur?
Your garage door motor pulls your door from the middle. Flat spots can cause the rollers to drag, which creates extra tension as the motor attempts to lift the door. Over time, this tension causes a crease to develop in the door’s panels.
Like rollers, panels typically come with severely limited warranty protection. Creasing, like roller flats spots, is simply considered normal wear.
That means if your garage door starts to fold down the middle, YOU foot the bill for the fix.
Garage door companies typically install 10,000-cycle springs. This means your garage door can go up and down 10,000 times before the springs break down.
Ten-thousand cycles sounds like a lot... but it’s not!
Let’s crunch the numbers…
That means your springs will last less than seven years before they break down. By then, the warranty will be well expired.
And replacing those springs? It’ll set you back $200 to $500.