Presto Garage and Gutter > About > Core Values
The Custom-First Principles
We’ve Adhered To Since 2001.
It’s no accident that we become the Carolinas’ most trusted garage door and gutter company. Since we opened in 2001, we’ve adhered to a strict set of customer-first Core Values that ensure you a great project.
These Core Values aren’t hollow words or marketing fluff—they are the foundation of our company. They’re the bedrock philosophies we adhere to on every single job without exception. And, when you choose us, that will include YOURS.
We’re a transparent company that practices “open-book” honesty. We ALWAYS recommend what’s best for you… not for our bottom line. You get the truth, the whole truth, and nothing but the truth.
We put ourselves in your shoes. We get that it can be stressful hiring a contractor, so we view your project from YOUR perspective. What do YOU want from a garage and gutter company? That’s the most important question we ask ourselves.
Sloppy installation and corner cutting are cardinal sins at Presto. We meticulously consider every installation detail—even the things you can’t see. It’s why our craftsmen are trained, skilled employees instead of subcontractors.
We’re not interested in being the cheapest garage door and gutter company. We’re concerned with providing maximum VALUE for your hard-earned dollars. That’s why we utilize ONLY premium parts such as 500% longer-lasting springs, 38% quieter operating systems, and high-grade rollers.
At Presto, finger-pointing and passing the buck doesn’t happen. If you have a warranty issue with your garage door, we’re there within 24 hours. If you have a concern, we immediately address it. If you need absolutely anything at all, we’re a phone call away.
Our goal is to create a pleasant experience for you from the first call to the final walkthrough. It’s why we’re so friendly, responsive, and approachable. You’ll feel comfortable having us work on your home because we show it—and everyone in it—total respect.
When you choose Presto, you can rest easy knowing we’ll follow these Core Values to the letter. They’ve been our guiding principles on every single project since 2001… and they’ll be our guiding principles on YOURS.
For more information about our company, visit the About and Why Us sections of this site. Then get in touch for your free consultation. It would be an honor and a privilege to hear from you.
Give Us A Call: (704) 397-3002
Hi, I'm Tisha Broome. I'm one of the owners here at Presto. I'm an expert in helping clients choose the right garage door, garage floor and gutter system. I can also help you with all of your repair and maintenance needs. You can text me with any questions. I typically respond in less then 15 minutes during normal business hours. I'm available to speak by phone, email or by video call if you'd like me to see the visual details of your project.
Hi, I'm Terry Caldwell. I've been a member of the Presto Team since 2015. I've been working with clients to choose their perfect product solution since 2018. Before that, I was our lead garage door installer and then our lead repair technician. I can help you find solutions to even the most difficult problems. Feel free to text me your questions. I typically respond in less than 15 minutes during business hours. I'm available to speak by phone, email or by video call if you'd like me to see the visual details of your project.