At Presto Garage And Gutter, we invest more in our people, processes, and products. We’ve built a team of expert consultants and installers who work directly for us (no subcontractors!). We provide you with amazing results.
Our garage doors are a cut above. While others sell at the cheapest price, we deliver the best value. Our doors come standard with thermal insulation, wind-resistant materials, and premium lifetime-warrantied parts.
We install beautiful aluminum seamless gutters and our own special gutter protection, the Presto Guard. Our Presto Guard has special self-cleaning technology and a sloped design that guarantees zero clogs.
Presto NexGen flooring will transform your unsightly garage floor into a stunning showpiece… in just 4 hours! But it doesn’t just look great—NexGen Flooring is durable, practical, and requires bare-minimum maintenance.
You don’t get to 20+ years in business without satisfying a few (thousand) customers. Explore our reputation to see how our insistence on customer satisfaction has led to 8 consecutive Angie’s List Super Service Awards.
We’re an independent garage door and gutter company that’s been serving the Charlotte Metro area since 2001. Get to know our company, team, and core values to see how we’re the right company for you.
Get in touch to request a free Presto Design Consultation. You can call us at 704-397-3002 or book a consultation with our online scheduling tool. We also offer virtual consultations!
BY ROBERT BROOME, OWNER
In today’s blog, I’d like to discuss garage door prices. Well, this blog isn’t just about the pricing of garage doors, but about purchasing nearly anything. Most don’t recognize it, but it’s all an emotional experience.
A great deal is really only a perception. The same price for the same product to two different clients could leave one buyer with the warm fuzzies while the other client has buyer’s remorse. Why is that?
In most cases, it comes down to customer service. In my company, we see this from time to time. Some staff members can do a fantastic job of matching a customer to the right product, while others don’t ask enough questions. They don’t go the few extra steps to educate the client and make sure that we recommend the best buyer- product match. Sometimes, there are customers that just aren’t right for our company. Many prospective clients want to buy parts, want used doors, or want dented and damaged door panels. To them, a superior product has no real value. Our great customer service means little because they only want a minimum viable product. We just aren’t in that business.
There are also cases that customers don’t feel as if they received top value because some technicians don’t take the time to fully explain the advantages of our product, the manufacturer’s warranty, proper operation, care and the additional services that we include in our packages that go above and beyond what any other door company provides. The truth is that if the customer is not aware of what they are getting……………………………………… then it doesn’t exist.
I often ask our staff members a very important pricing question. I’ll generally hand them a book off of the shelf in my office to illustrate the point.
“What is this book worth?” They often flip the book over, check the price tag on the back and recite the price listed.
Is the price tag the real value of any product? I would certainly hope not. Why would a person exchange $30 for a random stack of useless paper? If the content in the book does not well exceed $30 then you would not part with your money.
At our door company, our openers, springs and door installations are generally sold in inclusive packages. These packages include extras that other door companies use to nickel and dime you with. When these extras are not explained, customers take them for granted.
So, as I’ve often contended, price is just an arbitrary number. Value is what customers want. They want a product, a warranty and service that well exceeds the price that they pay.
Don’t just give a customer a price, give them value for their money.
Call us for more information about our door company.
Not in the Charlotte area, and need a new garage door? Visit our Amarr Garage Door door designer. You can build and buy a new commercial or residential garage door online.
In today’s blog, I’d like to discuss garage door prices. Well, this blog isn’t just about the pricing of garage doors, but about purchasing nearly anything. Most don’t recognize it, but it’s all an emotional experience.
A great deal is really only a perception. The same price for the same product to two different clients could leave one buyer with the warm fuzzies while the other client has buyer’s remorse. Why is that?
In most cases, it comes down to customer service. In my company, we see this from time to time. Some staff members can do a fantastic job of matching a customer to the right product, while others don’t ask enough questions. They don’t go the few extra steps to educate the client and make sure that we recommend the best buyer- product match. Sometimes, there are customers that just aren’t right for our company. Many prospective clients want to buy parts, want used doors, or want dented and damaged door panels. To them, a superior product has no real value. Our great customer service means little because they only want a minimum viable product. We just aren’t in that business.
There are also cases that customers don’t feel as if they received top value because some technicians don’t take the time to fully explain the advantages of our product, the manufacturer’s warranty, proper operation, care and the additional services that we include in our packages that go above and beyond what any other door company provides. The truth is that if the customer is not aware of what they are getting……………………………………… then it doesn’t exist.
I often ask our staff members a very important pricing question. I’ll generally hand them a book off of the shelf in my office to illustrate the point.money
“What is this book worth?” They often flip the book over, check the price tag on the back and recite the price listed.
Is the price tag the real value of any product? I would certainly hope not. Why would a person exchange $30 for a random stack of useless paper? If the content in the book does not well exceed $30 then you would not part with your money.
At our door company, our openers, springs and door installations are generally sold in inclusive packages. These packages include extras that other door companies use to nickel and dime you with. When these extras are not explained, customers take them for granted.
So, as I’ve often contended, price is just an arbitrary number. Value is what customers want. They want a product, a warranty and service that well exceeds the price that they pay.
Don’t just give a customer a price, give them value for their money.
Call us for more information about our door company.
Not in the Charlotte area, and need a new garage door? Visit our Amarr Garage Door door designer. You can build and buy a new commercial or residential garage door online.
Give Us A Call: (704) 397-3002
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Presto is Charlotte Metro’s best-reviewed garage door, garage floor coating, new gutters, and gutter protection company. We insist on meticulous installation, high-end materials, and lifetime warranties.
Address:
Presto Garage & Gutter
1244 East Blvd, Suite 2
Charlotte, NC 28203
18637 Northline Dr, Suite H
Cornelius, NC 28031
Phone:
Business Hours:
M-F: 8AM to 6PM
Sat: 8AM to 3PM
Door Repair Hours:
24/7